General EnquiriesTelephone No.Fax No.
Transport Department (852) 2804 2600 Note (852) 2804 2652 Note
1823 (852) 1823  
Vehicle & Driver Licensing Matters
Licensing Information (24-Hour Interactive Voice Hotline) (852) 2804 2600 Note  
Hong Kong Licensing Office (852) 2804 2636 (852) 2804 2599
Kowloon Licensing Office (852) 2150 7728 (852) 2782 0153
Kwun Tong Licensing Office (852) 2775 6835 (852) 2348 2150
Sha Tin Licensing Office (852) 2606 1468 (852) 2691 1242
Public Vehicles (Licensing Services)
  • Non-franchised Public Bus
(852) 2804 2574 (852) 2865 1227
  • Non-franchised Private Bus
(852) 2804 2450 (852) 2865 1227
  • Public Light Bus
(852) 2804 2500 (852) 2865 1227
  • Private Light Bus & Hire Car
(852) 2804 2263 (852) 2865 1227
  • Taxi
(852) 2804 2450 (852) 2865 1227
Cross Boundary (852) 2543 2114 (852) 2542 1933
Auction of Vehicle Registration Marks (852) 2804 2600 Note (852) 3101 5561
Driving-Offence Points (852) 2804 2600 Note (852) 2143 6194
Vehicle Records (852) 2867 4691 (852) 2525 7596
Driving Licence Records (852) 2804 2596 (852) 2865 3475
Vehicle Inspection (Defective Vehicles) (852) 2867 4692 (852) 2525 7596
Driving Test (852) 2771 7723 (852) 2384 9173
Traffic & Transport Operations Matters
Urban Regional Office (Hong Kong) (852) 2804 2600 Note (852) 2824 0399
Urban Regional Office (Kowloon) (852) 2804 2600 Note (852) 2397 8046
New Territories Regional Office (852) 2804 2600 Note (852) 2381 3799
Journey Time Indication System Hotline (852) 2804 2655  
Transport Complaints Unit Complaint Hotline (Voice mail service after office hours) (852) 2889 9999  
1823 (24-hour services) (852) 1823  
Transport and Housing Bureau (Transport Branch)  (852) 3509 7199  
Highways Department Hotline (852) 2926 4111  
Police Force Hotline (852) 2527 7177  
Enquiry/Hotline of Public Transport Operators
Public Transport Operators
Peak Tramways Co. Ltd. (852) 2522 0922 (852) 2849 6237
Hong Kong Tramways Ltd. (852) 2548 7102 (852) 2118 6038
Citybus Ltd. (852) 2873 0818 (852) 2857 6179
The Kowloon Motor Bus Co. (1933) Ltd. (852) 2745 4466 (852) 2745 0600
New Lantao Bus Co. (1973) Ltd. (852) 2984 9848 (852) 2984 8812
New World First Bus Services Ltd. (852) 2136 8888 (852) 2136 2136
Long Win Bus Co. Ltd. (852) 2261 2791 (852) 2745 6779
MTR Corporation Ltd. (852) 2881 8888 (852) 2795 9991
The "Star" Ferry Co. Ltd. (852) 2367 7065 (852) 2118 6028
New World First Ferry Services Ltd. (852) 2131 8181 (852) 2131 8877
Hong Kong & Kowloon Ferry Holdings Ltd. (852) 2815 6063 (852) 2815 6263
Discovery Bay Transportation Services Ltd. (852) 2987 7351 (852) 2987 5246
Park Island Transport Co. Ltd. (852) 2946 8888 (852) 2525 5556
Chuen Kee Ferry Ltd. (852) 2375 7883 (852) 2317 0819
Fortune Ferry Co. Ltd. (852) 2994 8155 (852) 2565 8683
Hong Kong Ferry (Holdings) Co. Ltd. (852) 2394 4294 (852) 2786 9001
Tsui Wah Ferry Service (H.K.) Ltd. (852) 2272 2022 (852) 2528 3320
Coral Sea Ferry Service Co. Ltd. (852) 2513 1835 (852) 2513 8020
Peng Chau Kaito Ltd. (852) 2983 8617 (852) 2983 0907
New Hong Kong Tunnel Co. Ltd. (852) 2348 0011 (852) 2347 5037
Western Harbour Tunnel Co. Ltd. (852) 2302 5888 (852) 2781 1729
Route 3 (CPS) Co. Ltd. (852) 2483 8888 (852) 2483 3941
Tate's Cairn Tunnel Co. Ltd. (852) 2632 5214 (852) 2646 0029

You are welcomed to send us enquiries, contributions and suggestions.  Our telephone and fax hotlines and e-mail box are handled by 1823.  Our telephone hotline, fax hotline, e-mail address and postal address are as follows:

Telephone hotline 2804 2600
Fax hotline 2804 2652
E-mail address tdenq@td.gov.hk
Postal address 41/F, Immigration Tower, 7 Gloucester Road, Wanchai, Hong Kong

Please be advised that it is voluntary for you to supply to us your personal data. All personal data collected by us in the course of our handling of your case presented to this Department will only be used for purposes which are directly related to the case. The personal data collected may be transferred to parties who will be contacted by us during the handling of the case including the party being complained against or other parties concerned. The information provided might also be disclosed to agencies who are authorised to receive information relating to law enforcement, prosecution or review of decisions.