Public to decide best Transport Department frontline staff

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     The Transport Department will hold the "Best Customer Service Awards 2009-2010" election from November 23-27.

     "We would like to encourage our frontline staff through this election to keep providing quality service to the public and exhibit to the public the department's belief of 'Putting our Hearts into It'.  It is also a chance to show the public our determination to provide quality customer service that meets the expectations of our customers," a department spokesman said today (November 16).

     All the frontline staff of the Vehicle Safety & Standards Division, Driving Services Section and the Licensing Section (including the Licensing Unit, the Vehicle Inspection and Records Unit, the Cross Boundary Unit and the Public Vehicles Unit) are eligible for nomination and voting by the public for their best services provided.  Members of the public are invited to visit the participating offices during the election period and vote for the best frontline staff for the award.

     A total of 53 awards will be presented.  Announcement of the result will be made and the award presentation ceremony will be held in early next year.

Ends/Monday, November 16, 2009
Issued at HKT 15:15

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