Taxi Driver Commendation Scheme recognises quality taxi drivers (with photo)

The prize presentation ceremony for the Taxi Driver Commendation Scheme 2015 jointly organised by the Quality Taxi Services Steering Committee (QTSSC) and the Transport Department (TD) was held today (January 29) to present Quality Taxi Driver awards to six drivers in recognition of their quality taxi services provided to passengers.

Speaking at the prize presentation ceremony, Chairman of the QTSSC and member of the Transport Advisory Committee Mr Peter Yan said that, to promote quality taxi services, the Committee will continue to hold the Taxi Driver Commendation Scheme as well as strengthen the dissemination of taxi information to passengers.

Also speaking at the ceremony, the Commissioner for Transport, Mrs Ingrid Yeung, encouraged taxi drivers to continue to follow a set of Hong Kong Taxi Service Standards formulated by the QTSSC and the taxi trade to enhance taxi services in Hong Kong and bring about a positive image for the services and the taxi trade.

The set of standards comprises eight elements, namely taxi drivers keeping themselves healthy and tidy, keeping their taxis clean and comfortable, being polite and courteous when serving passengers, charging taxi fares according to the taximeter, using the most direct routes or routes specified by passengers, providing appropriate assistance to passengers if necessary, driving in a stable and safe manner, and providing services in accordance with taxi service regulations.

A total of six drivers were given Quality Taxi Driver awards this year. The reasons for their nomination included returning lost property to passengers in person, good driving attitude, helping passengers proactively and being sincere and polite to passengers. In addition, the Certificate of Appreciation for Quality Taxi Service was presented to three other drivers to recognise their good taxi services.

The Taxi Driver Commendation Scheme receives nomination all year round. Nominations will be assessed by the QTSSC based on the driving record, conduct, on-job training record, good behaviour being commended and passengers' satisfaction on taxi services provided by the driver concerned.

Nomination forms can be downloaded from the websites of the QTSSC (www.qtssc.org.hk) and the TD (www.td.gov.hk), or obtained by calling the TD's hotline (Tel: 2804 2600).

Ends/Friday, January 29, 2016
Issued at HKT 16:36

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