Public transport services
On public transport such as buses, public light buses, taxis, railways and tramways, various barrier-free facilities are provided to help persons with disabilities.
Visually impaired persons
Tactile guide paths will guide visually impaired persons (VIPs) to move around public transport interchanges and light rail platforms, and to/from nearby places of public interest.
Guide dog can accompany VIP on board. Once on board, VIP may sit on the closest priority seat, if available. Braille and tactile plates are available on buses, public light buses and taxis to inform them the vehicle registration number and/or the customer service hotline.
On buses and LRVs, there would be announcement of the next stop and also buzzers to warn passengers when the doors are opening/closing.
On some taxis, talking meter will inform passengers the vehicle registration number and the total fare.
Mobility impaired persons and wheelchair users
You may wait at the head of the queue with a yellow international symbol of accessibility marked on the ground at public transport interchanges, light rail platforms and some bus stops for easier boarding.
After boarding a bus or a LRV, you could park and lock your wheelchair at the reserved parking space and may choose to sit on the closest priority seat, if available.
When you hire a taxi including wheelchair accessible taxi, your crutches and wheelchair are carried free of charge.
Hearing impaired persons
The display panel of bus stop announcement system will show you the name of the next stop.
Special transport services
For persons with disabilities who are unable to use public transport, they may use Rehabus. Rehabus provides territory-wide transport services which enable mobility impaired persons to travel to work or school, attend medical appointment, or participate in social and recreational activities.
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Certificate for picking up or setting down of passengers with disabilities in restricted zones A passenger with disability or impaired vision can board and alight from a taxi, private car, private light bus or private bus in no-stopping restricted zones (except expressways and 24-hour no stopping restricted zones), provided that no hazard or major disruption is caused to other road users, by presenting a 'Certficate for Picking Up or Setting Down of Passengers with Disabilities in Restricted Zones' to the driver. If you are
You can fill in the journey information and vehicle registration number on the certificate and present it to the driver of taxi, private car, private light bus or private bus.  |