 |
|
|
 |
|
The telephone/fax numbers, e-mail and website addresses (if there is one) of major public transport operators, and Rehabus operator are provided in the following paragraphs.
| MTR Corporation Ltd. |
|
| Telephone hotline |
2881 8888 |
| Fax number |
2795 9991 |
| Website address |
www.mtr.com.hk |
| Mondays to Fridays |
8:30 a.m.- 6:00 p.m. |
| Saturdays |
8:30 a.m.-1:00 p.m. |
| Sundays and Public Holidays |
A recording service is provided.
Recorded calls will be followed up on the next working day. |
| Kowloon-Canton Railway Corporation (East Rail) |
|
| Telephone hotline |
2929 3399 |
| Fax number |
2601 6602 |
| Website address |
www.kcrc.com |
East Rail Customer Services Centres at the following stations:
| Name of station |
Operating hours |
Tel. No. |
|
|
|
| East Tsim Sha Tsui Station |
7:30 a.m. - 9:00 p.m. |
2366 4665 |
| Hung Hom Station |
7:00 a.m. - 9:00 p.m. |
2333 1940 |
| Sha Tin Station |
7:30 a.m. - 9:00 p.m. |
2929 3399 |
| Tai Po Market Station |
7:30 a.m. - 8:00 p.m. |
2638 2826
|
| Sheung Shui Station |
7:30 a.m. - 8:00 p.m. |
2668 8678 |
| Lo Wu Station |
7:30 a.m. - 8:00 p.m. |
2145 0956 |
|
| Kowloon-Canton Railway Corporation Ltd. (West Rail & Light Rail) |
|
| Telephone hotline |
2929 3399 |
| Fax number |
2208 3208 |
| Website address |
www.kcrc.com |
Customer Services Centres at the following stations:
|
|
|
|
Customer Services Centre |
|
|
|
Operating hours |
|
|
|
Tel. No. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| West Rail Stations |
|
|
|
Nam Cheong
Tsuen Wan West
Tin Shui Wai
Siu Hong |
|
|
|
7:30 a.m. - 7:00 p.m. |
|
|
|
2624 2828
2252 2828
2296 2828
2214 2828
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Light Rail Stops |
|
|
|
Tuen Mun Town Centre
Yuen Long Terminus |
|
|
|
|
|
|
|
2440 0731
2477 6012
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| West Rail Station |
|
|
|
Kam Sheung Road |
|
|
|
9:00 a.m. - 1:00 p.m. |
|
|
|
2208 2828
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Light Rail Stops |
|
|
|
Sam Shing Terminus
Tai Hing (South)
Tin Yat |
|
|
|
2.00 p.m. - 5.30 p.m. |
|
|
|
2441 5356
2453 1253
2468 7508
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Light Rail Stops |
|
|
|
Tuen Mun Ferry Pier Terminus
Leung King
Tin Yiu |
|
|
|
7:30 a.m. - 9:00 p.m. |
|
|
|
2459 4417
2463 7540
2617 5629 |
|
Special service to passengers with disabilities is available by calling in advance at 2929 3399
| Hongkong Tramways Ltd. |
|
| Telephone hotline |
2548 7102
(24 hours pre-recorded tram service information) |
| Operator service hours |
Mondays to Fridays, except public holidays:
8:45am - 5:00pm
|
| Fax number |
2118 6038 |
| Peak Tramways Company Limited |
|
Franchised buses
| Citybus Ltd. |
|
| Telephone hotline |
2873 0818
(24 hour pre-recorded bus route information)
Mondays - Fridays: 8:00 a.m.- 7:00 p.m.
Saturdays and Sundays: 9:00 a.m.- 2:00 p.m.
Public Holidays: 9:00 a.m.- 2:00 p.m.
(depending on operational needs)
(Voice mail service is provided outside operator service hours. Staff will handle message as soon as possible) |
| Fax number |
2857 6179 |
| Website address |
www.citybus.com.hk |
| E-mail address |
Webmaster@citybus.com.hk |
Customer Services Centres
| 1. |
Ground Transportation Centre Bus Terminus, Hong Kong International Airport |
6:00 a.m.-12:00 midnight daily
|
| 2. |
Central (Exchange Square) Bus Terminus |
Mondays to Saturdays:
10:00am to 2:30pm
3:30pm to 6:15pm
Sundays to Public Holidays:
10:00am to 6:15pm |
|
| Kowloon Motor Bus Co. (1933) Ltd. |
|
| Telephone hotline |
2745 4466
(24 hour pre-recorded bus route information) |
| Operator service hours |
7:00 a.m.- 11:00p.m. daily
(except 1:00 p.m. - 2:00 p.m. & 6:00 p.m.-7:00 p.m.)
(Voice mail service is provided outside operator service hours. Staff will handle message as soon as possible) |
| Fax number |
2745 0600 |
| Website address |
www.kmb.hk |
| E-mail address |
kowloonbus@kmb.hk |
Customer Services Centres
| 1. |
Tsuen Wan MTR Station Bus Terminus, Sai Lau Kok Road, Tsuen Wan |
11:00 a.m.-8:00 p.m. daily * |
| 2. |
Shatin Central Bus Terminus, 18 Shatin Central Street, Shatin |
11:00 a.m.-8:00 p.m. daily * |
| 3. |
Tuen Mun Town Centre Bus Terminus, Tuen Mun |
11:00 a.m.-8:00 p.m. daily * |
| 4. |
Mei Foo Bus Terminus, Lai Chi Kok |
11:00 a.m.-8:00 p.m. daily * |
| 5. |
Lam Tin MTR Station Bus Terminus, Lam Tin |
11:00 a.m.-8:00 p.m. daily * |
| 6. |
Star Ferry Bus Terminus, Tsim Sha Tsui |
10:00 a.m.-8:00 p.m. daily |
| 7. |
Cross Harbour Tunnel Bus Interchange, Salisbury Road, Hung Hom |
10:00 a.m.-8:00 p.m. daily |
| 8. |
Tin Heng Estate Bus Terminus,Tin Shui Wai |
11:00 a.m.-8:00 p.m. daily *
* except 2:00 p.m.-3:00 p.m. |
|
| Long Win Bus Co. Ltd. |
|
| Telephone hotline |
2261 2791 (9:00 a.m. - 6:00 p.m. daily) |
| Fax number |
2745 6779 |
| Website address |
www.kmb.hk |
Customer Services Centre
| 4G093A, Ground Transportation Centre, Hong Kong International Airport |
9:00 a.m. - 12:00 midnight
|
|
| New Lantao Bus Co., (1973) Ltd. |
|
| Telephone hotline |
2984 9848 (24 hours) |
| Head office |
2984 8361 (8:00a.m.-6:30p.m.) |
| Mui Wo Bus Terminus |
2984 8364 / 2984 8446 (6:00a.m.-12:30a.m.) |
| Fax number |
2984 8812 |
| Website address |
www.newlantaobus.com |
| Email address |
info@newlantaobus.com |
New World First Bus Services Ltd.
|
|
| Telephone hotline |
2136 8888
(24 hour pre-recorded bus route information)
Mondays to Fridays : 8:00 a.m.- 7:00 p.m.
Saturdays and Sundays : 9:00 a.m. -2:00 p.m.
Public Holidays : 9:00 a.m. -2:00 p.m.
(depending on operational needs)
(Voice mail service is provided outside operator service hours. Staff will handle message as soon as possible) |
| Fax number |
2136 2136 |
| Website address |
www.nwfb.com.hk |
| E-mail address |
bus_ideas@nwfb.com.hk |
Customer Services Centre
| Admiralty (East) Bus Terminus, 95 Queensway, Admiralty, Hong Kong |
Mondays to Fridays :
11:00a.m.-2:00p.m. & 3:00 p.m. -7:00p.m.
(except Saturdays, Sundays and public holidays) |
|
Ferries
| Chuen Kee Ferry Ltd. |
|
| Coral Sea Ferry Service Company Ltd. |
|
| Telephone hotline |
2513 1835
2513 1103 |
Route
Sai Wan Ho - Sam Ka Tsuen
Sai Wan Ho - Kwun Tong
Peng Chau - Hei Ling Chau |
| Fax number |
2513 8020 |
| Discovery Bay Transportation Services Ltd. |
|
| Telephone hotline |
2987 7351 |
Route
Central - Discovery Bay
Central - Tsim Sha Tsui (East)
|
| Fax number |
2987 5246 |
| Website address |
www.hkri.com |
| Email address |
dbtpl@hkri.com |
Eastern Ferry Company
|
|
| Telephone hotline |
2873 0310 |
Route
Aberdeen - Ap Lei Chau |
| Fax number |
2873 0649 |
| Fortune Ferry Company Ltd. |
|
| Telephone hotline |
2994 8155 |
Route
North Point - Kwun Tong |
| Fax number |
2565 8683 |
| Hong Kong & Kowloon Ferry Ltd. |
|
| Telephone hotline |
2815 6063 |
Route
Aberdeen - Yung Shue Wan
(via Pak Kok Tsuen)
Central - Yung Shue Wan
Central - Sok Kwu Wan |
| Fax number |
2815 6263 |
| Website address |
www.hkkf.com.hk |
| Email address |
info@hkkf.com.hk |
Customer Services Centre
| G/F, Central Pier 4 |
Mondays-Sundays :
9:00 a.m.-1:00 p.m.
2:00 p.m.- 6:00 p.m. |
|
| New World First Ferry Services Limited |
|
| Telephone hotline |
2131 8181 |
Route
Central - Cheung Chau
Central - Mui Wo
Central - Peng Chau
Kowloon Point - Mui Wo -
Cheung Chau - Kowloon Point
Peng Chau - Mui Wo - Chi Ma Wan - Cheung Chau
North Point - Hung Hom
North Point - Kowloon City
Tuen Mun - Tung Chung
Tuen Mun - Tung Chung -
Sha Lo Wan - Tai O |
| Fax number |
2131 8877 |
| Website address |
www.nwff.com.hk |
| Email address |
ferry_ideas@nwff.com.hk |
Customer Services Centre
| G/F, Central Pier 6 |
Mondays, Wednesdays-Fridays : 10:00a.m. - 7:00p.m.*
Tuesdays : 10:00a.m. - 1:30p.m.*
Saturdays, Sundays & public holidays : 10:30a.m. - 3:30p.m.
* except 2:00 p.m.-3:00 p.m. |
|
| The "Star" Ferry Company, Limited |
|
| Telephone hotline |
2367 7065 |
Route
Edinburgh Place - Kowloon Point
Wan Chai - Kowloon Point
Edinburgh Place - Hung Hom
Wan Chai - Hung Hom |
| Fax number |
2118 6028 |
| Website address |
www.starferry.com.hk |
| Email address |
sf@starferry.com.hk |
| Tsui Wah Ferry Service (H.K.) Ltd. |
|
| Park Island Transport Company Ltd. |
|
| Peng Chau Kai To Ltd. |
|
| Telephone hotline |
2983 0470 |
Route
Discovery Bay - Mui Wo |
| Fax number |
2983 0907 |
Green minibus (GMB)
| The G.M.B. Maxicab Operators General Association Ltd. |
|
| Telephone hotline |
2836 5191 |
|
| Fax number |
2836 5192 |
|
| Hong Kong Scheduled (GMB) Licensee Association |
|
| Telephone hotline |
2873 6808 |
|
| Fax number |
2873 2042 |
|
Taxi
| Urban Taxis |
|
Chuen Lee Radio Taxi Association Ltd.
|
2398 1881 |
| C.T.O.D. Association Co. Ltd. |
2343 3189 |
| Fraternity Taxi Owners Association |
2527 6324 |
| Happy Taxi Operator's Association Ltd. |
2728 8282 |
| Hong Kong & Kowloon Radio Car Owners Association Ltd. |
2760 0455 |
Hong Kong & Kowloon Rich Radio Car Service Centre Association Ltd.
|
2729 1199 |
| Hong Kong Kowloon Taxi & Lorry Owners Association Ltd. |
2574 7311 |
| Pak Kai Taxi Owners Association Ltd. |
2728 2281 |
| Quadripartite Taxi Service Association Ltd. |
2332 2571 |
| Rambo Taxi Owners Association Ltd. |
2383 0168 |
| Rights of Taxi Owners & Drivers Association Ltd. |
2332 2571 |
| Royal Best Quality Taxi Association Ltd. |
2387 8611 |
| Tai Wo Motors Ltd. |
6055 3523 |
| Taxicom Vehicle Owners Association Ltd. |
2529 8822 |
| The Kowloon Taxi Owners Association Ltd. |
2760 0411 |
| The Taxi Operators Association Ltd. |
2362 2337 |
| United Friendship Taxi Owners & Drivers Association Ltd. |
2760 0477 |
| Urban Taxi Drivers Association Joint Committee Co. Ltd. |
6334 1937 |
| Wai Fat Taxi Owners Association Ltd. |
2861 1008 |
| Wai Yik H.K. & Kln. & N.T. Taxi Owners Association Ltd. |
2776 7885 |
| Wing Lee Radio Car Traders Association Ltd. |
2397 0922 |
| Wing Tai Car Owners & Drivers Association Ltd. |
2527 8524 |
| New Territories Taxis |
|
| H.K. Tele-call Taxi Association Ltd. |
2675 7688 |
| N.T. Taxi Merchants Association Ltd. |
2476 4247 |
| N.T. Taxi-call Service Centre |
2383 0168 |
| NT Taxi Owners & Drivers Fraternal Association Ltd. |
2457 2266 |
| North District Taxi Merchants Association Ltd. |
2677 8888 |
| Sai Kung Taxi Operators Association Ltd. |
2729 1199 |
| Sun Hing Taxi Radio Association Ltd. |
2450 2288 |
| Tang's Taxi Companies Association Ltd. |
2475 0417 |
| Taxi Dealers & Owners Association Ltd. |
2657 7091 |
| The Association of NT Radio Taxicab Ltd. |
2657 2268 |
| The Fraternity Association of NT Taxi Merchants |
2478 8332 |
| Lantau Taxis |
|
| Lantau Taxi Association |
2984 1328 |
Rehabus
| The Hong Kong Society for Rehabilitation |
|
| Transport Department |
|
| Transport Complaints Unit |
|
|
|
|
