1. Is a passenger with disability allowed to board and alight from a vehicle in restricted zones?

A passenger with disability can board and alight from a taxi, private car, private light bus or private bus in restricted zones except expressway and 24 hours restricted zones, provided that no hazard or disruption is caused to other road users, by presenting a Certificate for Picking Up and Setting Down of Passengers with Disabilities in Restricted Zone to the driver. The following persons with disabilities can apply for the Certificate :

(1)	wheelchair users
(2)	visually impaired persons (i.e. totally blind or severely low vision)
(3)	users of walking aids (e.g. artificial leg, crutches, alipers, four legged walking aids)
(4)	persons with mobility problem certified by doctors, occupational therapists, physiotherapists, or social workers.

2. How can a visually impaired person use the Certificate?

A visually impaired passenger can fill in the Certificate in Braille.

3. Are there any prohibitions that passenger with disability have to observe when boarding and alighting in restricted zones?

Passengers with disabilities cannot board and alight from vehicles in 24-hour restricted zones and on expressways. Besides, drivers are not allowed to wait for passengers or park their vehicles in restricted zones even if they have been given the Certificate.

4. How can a person with disability obtain the Certificate?

A person with disability can apply for the Certificate for Picking Up and Setting Down of Passengers with Disabilities in Restricted Zone from a rehabilitation organisation or an elderly community service centre. The applicant can contact the Hong Kong Council of Social Service at 2864 2929 for details.

5. The number of low floor buses is inadequate to meet demand. Is there a plan to operate more low floor buses?

The franchised bus companies have agreed to purchase low floor buses whenever they place order for new buses.

6. I have recently developed a medical condition. What do I need to do?

Under the Road Traffic (Driving Licences) Regulations 9 (2A), during the validity of your driving licence, once you become aware that you suffer from any disease or physical disability that may affect your driving of a vehicle of any such class as authorized by your driving licence to drive, you must immediately give notice in writing to the Commissioner for Transport.