Transport Department publishes a list of its records by category, to help the public know the classification of information of the department. Members of the public may make requests for information under the Code on Access to Information (the Code) to Transport Department which will respond to the requests in accordance with the provisions of the Code.

Administration and Licensing Branch

Departmental Secretariat

General Administration :

Access to information
Charitable activities
Circulars and notices
Committees and boards
Conferences and meetings
Departmental emergency arrangements
Departmental transport services
Energy conservation and green manager
Filing records and data management systems
Government Gazette
Government publications
Instructions and circulars
Office accommodation - acquisition, planning and maintenance
Office practices and procedures
Office security
Reports
Staff welfare
Telephone and telecommunication facilities

Personnel Management :

Commendations and awards
Conditions and terms of service
Conduct and discipline
Contract/agreement/temporary staff employment
Corruption and bribery
Civil Service Regulations
Departmental circulars on personnel and establishment matters
Departmental Establishment Committee
Establishment and strength
Housing, medical and other fringe benefits
Human resources management
Leave and passage
Organisation and responsibilities
Pensions and gratuities
Appointments, postings, transfers and termination of service
Salaries and allowances
Staff appraisal and staff management matters
Staff associations and unions
Staff relations matters

Finance and Supplies Unit

Accounts
Circulars and guidelines
Condemnation and disposal of unserviceable store
Estimates
Fees and Charges
Furniture and office equipment
Inventory
Financial Management
Stores and Procurement
Revenue and Expenditure
Salaries and allowances
Subventions
Written-off

VALID & Licensing Division

Licensing Section

Issue of driving licences
Issue of driving instructors' licences
Issue of international driving permits
Driving licence fees
Disposal of abandoned vehicles
Customer liaison groups
Delegation of power
Documents and reports
Legislation relating to licensing matters

Vehicle licensing :

• Register of vehicles
• Vehicle First Registration tax and licence fees
• Allocation, transfer and sale by auction of vehicle registration marks
• Renewal of vehicle licences
• Transfer of motor vehicle ownership
• Cancellation of registration
• Change of motor vehicle particulars
• Miscellaneous licences and permits
• Suspension and revocation of vehicle licences
• Traffic Accident Victims Assistance Levy collection
• Closed Road Permits for Cross Boundary vehicles

Public vehicles licensing:

• Cross Boundary coaches
• Hire cars
• Light buses
• Buses
• Taxis
• Transfer of ownership of public vehicles

Driving Services Section

Driver training :

• Names and contact telephone number of private instructors
• Government designated driving schools

Driving tests :

• Appointment and test
• Test centres
• Written tests

Vehicle Safety and Standards Division

Vehicle Standards and Legislation

Vehicle Type Approval :

• Procedures
• Statistics
• Records

Vehicle Examination :

• Procedures
• Statistics
• Records
• Spot checks of franchised buses
• Prosecutions of franchised buses

Bus maintenance monitoring
Vehicle technical complaints
Vehicle equipment and technology
Environmental technology
Vehicle Examination Centres

Designated Car Testing Centres

• Locations

Publications
Notices

Bus and Railway Branch

Administration and office management :

• Circulars, notices and publications
• Conferences and meetings
• Finance, estimates and budgets
• LegCo Panel on transport

Kowloon Motor Bus (1933) Co, Ltd. :
New World First Bus Services Ltd. :
Citybus Ltd. :
Long Win Bus Co. Ltd. :
New Lantao Bus (1973) Co. Ltd. :

• Bus franchises
• Bus depots and parking spaces
• Route planning programmes
• Fares
• Drivers' working hours guidelines
• Bus shelter
• Bus fleet
• Elderly concessions
• Customer services
• Policy on terminal facilities and maintenance

Non-franchised bus services (policy)

Mass Transit Railway Corporation Ltd. :

• Existing service level
• Feeder services

Hongkong Tramways :

• Fares

Management and Paratransit Branch

Ferry and Paratransit Division

Administration and office management :

• Circulars, notices and publications
• Committees, boards and liaison groups
• Conferences and meetings
• Finance, estimates and budgets
• LegCo Panel on Transport

Complaints and Suggestions from LegCo members on transport facilities and related matters for the people with disabilities

Taxi operational matters :

• Conferences and meetings with member of Taxi Conference
• Suggestions/complaints
• Taxi stands
• Hong Kong Taxi Service Guidelines
• Hong Kong Taxi Service Standard
• Surveys
• Taxi Newsletter
• List of authorised agents of Taxi driver ID plate

Franchised & Licensed Ferry operational matters :

• Complaints
• Schedule of service
• Fees and charges of ferry service licence

PLB Operational Matter:

Red Minibus

• Meetings with RMB Associations
• Overall figures on suggestions/complaints
• Overall patronage figures

Green Minibus

• Meetings with GMB Operators
• Overall figures on suggestions/complaints
• Overall patronage figures
• Service details

Public Light Bus Newsletter 'PLB Net'

List of authorised agents of PLB driver ID plate

Management Services Division

Business Management Section

Tender documents and management contracts for the following transport facilities (excluding schedules on personal particulars of the management, operation and maintenance staff, contractor's remuneration, financial information, bank guarantee and performance guarantee) :

• Government Tunnels
• Government Carparks
• Parking Meter System
• New Kowloon Bay Vehicle Examination Centre
• Austin Road Cross Boundary Coach Terminus
• Tsing Ma Control Area
• Tsing Sha Control Area

Transport Facilities Management Section

Transport Facilities Management :

Complaints against TD carparks, parking meters, Austin Road cross boundary coach terminus and Central to Mid-Levels hillside escalator and walkway system
Provision of parking spaces (metered spaces and spaces at TD carparks) in Hong Kong, Kowloon and N.T.
Fees for TD carparks and parking meters
Revenue record of parking meters and TD carparks
Utilization statistics of metered parking spaces and TD carparks
Patronage figure and operating hours of Central to Mid-Levels hillside escalator and walkway system

Tunnel and Tsing Ma Section

Tunnel Management :

• Complaints against tunnel operations
• Cross Harbour Tunnel
• Eastern Harbour Crossing
• Western Harbour Crossing
• Central-Wan Chai Bypass Tunnel
• Tate's Cairn Tunnel
• Route 3 - Country Park Section
• Aberdeen Tunnel
• Kai Tak Tunnel
• Lion Rock Tunnel
• Shing Mun Tunnels
• Scenic Hill Tunnel
• Airport Tunnel 
• Tseung Kwan O Tunnel
• Emergency Procedure in Tunnel
• Environmental issues in Tunnel
• Legislation relating to tunnel management and operation  
• Contract Management of Government tunnels
• Statistics, reports and returns on tunnel operations
• Replacement of major tunnel equipment/systems at Government tunnels
• Tunnel management policy

Tsing Ma Control Area (TMCA):

Tsing Sha Control Area (TSCA):

Discovery Bay Tunnel : 

Infrastructure Management Planning Section

Management and operational planning for design and implementation of new highway infrastructures :

• Tuen Mun - Chap Lap Kok Link
• Tuen Mun Western Bypass
• Lung Shan Tunnel and Cheung Shan Tunnel
• Central Kowloon Route
• Trunk Road T2
• Tseung Kwan O - Lam Tin Tunnel 

Planning Branch

Administration and office management :

• Circulars, notices and publications
• Committees, boards and liaison groups
• Conferences and meetings
• Finance, estimates and budgets
• Transport Advisory Committee
• LegCo Panel on transport

Road Safety and Standards Division

Road Safety, Accident Statistics & Accident Information
Traffic signs and road markings
Transport Planning & Design Manual
Traffic and transport statistics

Major Projects Division

Railway Projects :

• West Island Line
• Hong Kong Section of Guangzhou-Shenzhen-Hong Kong Express Rail Link
• Shatin to Central Link
• Kwun Tong Line Extension
• South Island Line

Road Projects :

• Central - Wan Chai Bypass and Island Eastern Corridor Link
• Central Kowloon Route
• Trunk Road T2
• Tseung Kwan O - Lam Tin Tunnel
• Cross Bay Link, Tseung Kwan O

Strategic Studies Division

Hong Kong Link Road of Hong Kong-Zhuhai-Macao Bridge
Hong Kong Boundary Crossing Facilities of Hong Kong-Zhuhai-Macao Bridge
Tuen Mun Chek Lap Kok Link
Tuen Mun Western Bypass
Parking inventory by districts

Technical Services Branch

Traffic and Transport Survey Division

Annual Traffic Census

Traffic Control Division

Administration
Accounts and Supplies

Area Traffic Control (ATC) System

• Feasibility Study
• System Renewal
• Maintenance
• Traffic Adaptive Control (TAC)
• Traffic Signal Fault Reports
• ATC Operation in Road Junctions
• Journey Time Surveys

CCTV System

• Contract
• Maintenance
• System Expansion

Equipment Evaluation

• Traffic Signal Light
• Traffic Signal Controller
• LED Traffic Light Signal
• Audible Traffic Signal

Red Light Camera System

• Locations

Urban Regional Offices

Urban (Hong Kong) Regional Office

New World First Bus (operations)
Citybus (operations) 
District Administration related matters
Hongkong Tramways Ltd
Kowloon Motor Bus (operations)
Green Minibus (operations) 
Parking Spaces 
Peak Tramways Company
Pedestrian facilities
Public transport (operations)
Public transport interchange
Urban (HK) Resident Bus Service (operations)
Road markings
Road safety
Standards
Statistics
Studies 
Surveys 
Town planning
Traffic aids
Traffic and transport policy
Traffic signals
Traffic signs
Traffic control and surveillance
Traffic management/engineering
Training 
Inner harbour ferry services
Public works programmes
Kaito (operations)

Urban (Kowloon) Regional Office

District Administration related matters
Green Minibus (operations)
Cross Boundary coach services
Citybus (operations)
New World First Bus (operations)
Kowloon Motor Bus (operations)
Lands and town planning
Parking Spaces
Pedestrian facilities
Public transport (operations)
Public transport interchange
Urban (Kln) Residential bus service (operations)
Road markings
Road safety
Standards
Statistics
Studies
Surveys
Traffic aids
Traffic control and surveillance
Traffic management/engineering
Traffic and transport policy
Traffic signals
Traffic signs
Training
Inner harbour ferry services
Public works programmes

New Territories Regional Offices

Land-based Cross Boundary Transport
District Administration related matters
Freight transport
Green Minibus (Operations)
Hire cars (Operations)
Kowloon Motor Bus (Operations)
Long Win Bus (Operations)
New Lantau Bus (Operations)
Parking Spaces
Pedestrian facilities
Public transport (operations)
Public Transport Interchange
NT Residential bus service (operations)
Road markings
Road safety
Standards
Studies
Surveys
Traffic aids
Traffic control and surveillance
Traffic management/engineering
Traffic signals
Traffic signs
Kaito (operations)

Information and Public Relations Unit

Media enquiries and information 
Public complaints and queries received from the press
Publicity and press releases
Meet the media activities
TV and radio interviews 
TV and Radio programmes and APIs 

Internal Audit Unit

Administration
Special audit / review
Regular audit