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Q1. |
Can an applicant produce his family member's address proof instead if he resides with his family and does not have any bank accounts or bills as address proof? |
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A1.
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The applicant can produce:
- address proof of his family member who resides with him; and
- document which can prove the relationship between the applicant and the family member, e.g. marriage certificate and / or birth certificate (original or copy).
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Q2. |
What should an applicant produce as address proof if he is now staying in a hotel / service apartment but does not have any address proof because no bill is sent to the residing hotel / service apartment? |
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A2.
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The applicant can produce a certification issued by the hotel / service apartment, which shall state clearly his period of stay.
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Q3. |
What should an applicant produce as address proof if he has just moved into a property purchased by himself? |
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A3.
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The applicant can produce:
- legal documents which can prove ownership of the property at the address concerned; or
- a certification issued by the relevant estate management agency which proves that he resides at the address concerned.
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Q4. |
What should an applicant produce as address proof if he has just moved into a property purchased / rented by his immediate family member? |
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A4.
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The applicant can produce:
- legal documents which can prove his immediate family member's ownership of the property at the address concerned, or
- valid and "stamped" (for stamp duty) tenancy agreement signed by his immediate family member (the criterion of being issued within 3 months before the date of submitting the application / notification is not applicable, but tenancy must cover the date of application); and
- document which can prove the relationship between the applicant and the immediate family member, e.g. marriage certificate and / or birth certificate (original or copy).
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Q5. |
What should an applicant produce as address proof if he has just moved to a property purchased / rented by his friend? |
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A5.
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The applicant can produce a certification issued by the relevant estate management agency which proves that he resides at the address concerned.
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Q6. |
What should an applicant produce for address proof if his residence is provided by his employer? |
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A6.
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The applicant can produce:
- a certification issued by the employer confirming that the residence is provided to the applicant;
- an address proof of the residence; and
- proof of employment (e.g. salary statement, employment contract, staff card, not necessarily be issued within 3 months before the date submitting the application / notification, name card is not acceptable).
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Q7. |
Can an applicant produce his employer's address proof as address proof document if he is a domestic helper and resides with his employer? |
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A7.
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The applicant can produce:
- his employer's address proof; and
- a valid employment contract proving the employer-employee relationship.
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Q8. |
If an applicant is being imprisoned in Hong Kong and therefore does not have an address proof issued within the last three months, what document should his agent produce as address proof? |
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A8.
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(if the applicant would reside in his original address after imprisonment)
The agent should produce:
- a relevant certification issued by the Correctional Services Department; and
- address proof of the original address (not necessarily be issued within 3 months before the date submitting the application / notification).
(if the applicant would not reside in his original address after imprisonment)
The agent should produce:
- a relevant certification issued by the Correctional Services Department;
- the agent's address which serves as the applicant's correspondence address;
- relevant documents (e.g. proof of the agent's address, the authorization from the applicant for the agent to submit the application / notification on behalf of the applicant).
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Q9. |
If an applicant needs to stay in hospital / residential care home for elders for a considerable period of time and therefore does not have an address proof issued within the last three months, what document should be produced as address proof ? |
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A9.
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The applicant can produce:
- a certification issued by the hospital / residential care home for elders; and
- address proof received before being admitted to hospital / residential care home (not necessarily be issued within 3 months before the date submitting the application / notification).
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Q10. |
What should an applicant do if he resides outside Hong Kong and does not have a property / mailbox for correspondence purpose? |
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A10.
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If the applicant obtains authorization from his relatives / friends / employers / companies owned by the applicant, he can use the local address of his relatives / friends / employers / companies as the correspondence address for receiving correspondence. Acceptable documents include:
(using relative's address)
- address proof of his relative; and
- document that can prove the relationship between the applicant and his relative, e.g. marriage certificate and / or birth certificate (original or copy).
(using friend's address)
- address proof of his friend;
- authorization letter signed by his friend which shows that the applicant is authorized to use the address for receiving correspondence [to be retained by TD]; and
- copy of his friend's identity document.
(using employer's address)
- address proof of his employer;
- authorization letter signed by his employer which shows that the applicant is authorized to use the address for receiving correspondence [to be retained by TD]; and
- copy of his employer's Certificate of Incorporation / Business Registration Certificate (if the employer is a company) or identity document (if the employer is an individual).
(using company's address)
- address proof of the company;
- authorization letter signed by the authorized person of the company which shows that the applicant is authorized to use the address for receiving correspondence [to be retained by TD]; and
- copy of the company's Certificate of Incorporation.
The authorization letter shall state clearly the name of his friend / employer / company and the applicant, and the address being authorized for use.
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Q11. |
What should an applicant do if he resides in a village house which is not covered by postal service and therefore address proof is not available for his residential address? |
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A11.
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The applicant must:
- declare on the application / notification form that since postal service does not cover his residential address, and hence address proof cannot be produced; and
- report a correspondence address on the application / notification form and produce related address proof.
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Q12. |
The applicant is a company which has not been registered in Hong Kong. The applicant does not have a Business Registration Certificate or letters sent the applicant, what should the applicant do? |
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A12.
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If the applicant obtains authorization from its director, it can use the address of its director for receiving correspondences. Acceptable documents for serving as address proof are:
- address proof of the director;
- authorization letter signed by the director which shows that the company vehicle owner is authorized to use the address for receiving correspondence [to be retained by TD]; and
- copy of the director’s identity document.
The authorization letter shall state clearly the name of the director and the applicant, and the address being authorized for use.
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Q13. |
What should an applicant do if his circumstance (which is not covered by the circumstances in 1 to 12 above) does not allow him to produce an address proof? |
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A13.
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The applicant can contact our hotline 2804 2600 to present his circumstances. On the basis of the applicant's individual circumstances, our staff will consider whether alternative documents can serve as address proof and reply to the applicant.
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