Transport Department - Requirement of Proof of Address

Requirement of Proof of Address

Important Notice

You have to produce the original or a copy of your proof of address issued within the last three months when submitting a licensing application. In accordance with the relevant legislation, the Transport Department may suspend processing the application in the absence of address proof.

Acceptable Proof of Address

Circumstances under which alternative documents to serve as address proof will be accepted

Change of Address

Enquiries

Acceptable Proof of Address

Valid proof of address is document, bill or correspondence issued within the last three months from the application date by any of the organizations listed below. The document should include the name and address of the applicant, the name of issuing organization and the issue date. Proof of address in photocopy, facsimile copy or digital copy (sent by mobile phone or computer) is accepted.

(1)

Bills or invoices issued by utility companies (water, electricity, towngas or domestic piped liquefied petroleum gas (LPG) suppliers (NOT including domestic piped LPG operators))

(2)

Landline telephone, mobile phone, paid TV, Internet service bills

(3)

Statements or correspondence issued by banks, licensed money lenders, insurance companies or Mandatory Provident Fund (MPF) Approved Trustees

(4)

Documents issued by government departments or the Judiciary
Examples: demand notes regarding tax payment, Demand for Rates and/or Government Rent, Student Loan Repayment Demand Notes

(5)

Documents or bills issued by local universities or degree-awarding higher education institutions

(6)

Valid and "stamped" (for stamp duty) tenancy agreement (the criterion of being issued within 3 months before the date of submitting the application/notification is not applicable, but tenancy must cover the date of application)

(7)

Bills, correspondences or other documents issued by the following public organizations :

Hospital Authority
Hong Kong Housing Authority
Hong Kong Housing Society
Hong Kong Examinations and Assessment Authority

(8)

Bills, correspondences or other documents issued by the following organizations :

Autotoll
Local companies which supply vehicle fuels
Designated driving schools (Including the Hong Kong School of Motoring and Kwun Tong Driving School)
International charitable organizations (Example: UNICEF)
Charitable organizations registered in Hong Kong (Example: The Community Chest)

(9)

[Only applicable to company vehicle owners]

Valid Business Registration Certificate

The above acceptable proof of address is not applicable to Lantau Closed Road Permit application. Please refer to application form TD348 "Notes to help you" for further information.

Circumstances under which alternative documents to serve as address proof will be accepted

(Unless specified otherwise in this document, the address proof/residence proof mentioned below should be issued within the last three months from the date of licensing application.)

		Q1.	Can an applicant produce his family member's address proof instead if he resides with his family and does not have any bank accounts or bills as address proof?
		A1.	The applicant can produce: address proof of his family member who resides with him; and document which can prove the relationship between the applicant and the family member, e.g. marriage certificate and / or birth certificate (original or copy).
		Q2.	What should an applicant produce as address proof if he is now staying in a hotel / service apartment but does not have any address proof because no bill is sent to the residing hotel / service apartment?
		A2.	The applicant can produce a certification issued by the hotel / service apartment, which shall state clearly his period of stay.
		Q3.	What should an applicant produce as address proof if he has just moved into a property purchased by himself?
		A3.	The applicant can produce: legal documents which can prove ownership of the property at the address concerned; or a certification issued by the relevant estate management agency which proves that he resides at the address concerned.
		Q4.	What should an applicant produce as address proof if he has just moved into a property purchased / rented by his immediate family member?
		A4.	The applicant can produce: legal documents which can prove his immediate family member's ownership of the property at the address concerned, or valid and "stamped" (for stamp duty) tenancy agreement signed by his immediate family member (the criterion of being issued within 3 months before the date of submitting the application / notification is not applicable, but tenancy must cover the date of application); and document which can prove the relationship between the applicant and the immediate family member, e.g. marriage certificate and / or birth certificate (original or copy).
		Q5.	What should an applicant produce as address proof if he has just moved to a property purchased / rented by his friend?
		A5.	The applicant can produce a certification issued by the relevant estate management agency which proves that he resides at the address concerned.
		Q6.	What should an applicant produce for address proof if his residence is provided by his employer?
		A6.	The applicant can produce: a certification issued by the employer confirming that the residence is provided to the applicant; an address proof of the residence; and proof of employment (e.g. salary statement, employment contract, staff card, not necessarily be issued within 3 months before the date submitting the application / notification, name card is not acceptable).
		Q7.	Can an applicant produce his employer's address proof as address proof document if he is a domestic helper and resides with his employer?
		A7.	The applicant can produce: his employer's address proof; and a valid employment contract proving the employer-employee relationship.
		Q8.	If an applicant is being imprisoned in Hong Kong and therefore does not have an address proof issued within the last three months, what document should his agent produce as address proof?
		A8.	(if the applicant would reside in his original address after imprisonment) The agent should produce: a relevant certification issued by the Correctional Services Department; and address proof of the original address (not necessarily be issued within 3 months before the date submitting the application / notification). (if the applicant would not reside in his original address after imprisonment) The agent should produce: a relevant certification issued by the Correctional Services Department; the agent's address which serves as the applicant's correspondence address; relevant documents (e.g. proof of the agent's address, the authorization from the applicant for the agent to submit the application / notification on behalf of the applicant).
		Q9.	If an applicant needs to stay in hospital / residential care home for elders for a considerable period of time and therefore does not have an address proof issued within the last three months, what document should be produced as address proof ?
		A9.	The applicant can produce: a certification issued by the hospital / residential care home for elders; and address proof received before being admitted to hospital / residential care home (not necessarily be issued within 3 months before the date submitting the application / notification).
		Q10.	What should an applicant do if he resides outside Hong Kong and does not have a property / mailbox for correspondence purpose?
		A10.	If the applicant obtains authorization from his relatives / friends / employers / companies owned by the applicant, he can use the local address of his relatives / friends / employers / companies as the correspondence address for receiving correspondence. Acceptable documents include: (using relative's address) address proof of his relative; and document that can prove the relationship between the applicant and his relative, e.g. marriage certificate and / or birth certificate (original or copy). (using friend's address) address proof of his friend; authorization letter signed by his friend which shows that the applicant is authorized to use the address for receiving correspondence [to be retained by TD]; and copy of his friend's identity document. (using employer's address) address proof of his employer; authorization letter signed by his employer which shows that the applicant is authorized to use the address for receiving correspondence [to be retained by TD]; and copy of his employer's Certificate of Incorporation / Business Registration Certificate (if the employer is a company) or identity document (if the employer is an individual). (using company's address) address proof of the company; authorization letter signed by the authorized person of the company which shows that the applicant is authorized to use the address for receiving correspondence [to be retained by TD]; and copy of the company's Certificate of Incorporation. The authorization letter shall state clearly the name of his friend / employer / company and the applicant, and the address being authorized for use.
		Q11.	What should an applicant do if he resides in a village house which is not covered by postal service and therefore address proof is not available for his residential address?
		A11.	The applicant must: declare on the application / notification form that since postal service does not cover his residential address, and hence address proof cannot be produced; and report a correspondence address on the application / notification form and produce related address proof.
		Q12.	The applicant is a company which has not been registered in Hong Kong. The applicant does not have a Business Registration Certificate or letters sent the applicant, what should the applicant do?
		A12.	If the applicant obtains authorization from its director, it can use the address of its director for receiving correspondences. Acceptable documents for serving as address proof are: address proof of the director; authorization letter signed by the director which shows that the company vehicle owner is authorized to use the address for receiving correspondence [to be retained by TD]; and copy of the director’s identity document. The authorization letter shall state clearly the name of the director and the applicant, and the address being authorized for use.
		Q13.	What should an applicant do if his circumstance (which is not covered by the circumstances in 1 to 12 above) does not allow him to produce an address proof?
		A13.	The applicant can contact our hotline 2804 2600 to present his circumstances. On the basis of the applicant's individual circumstances, our staff will consider whether alternative documents can serve as address proof and reply to the applicant.

Change of Address

According to the law, driving licence holders or registered vehicle owners have to notify the Transport Department (TD) within 72 hours of their change of address. You may notify TD of change in address with your proof of new address in writing, through GovHK or by submitting the specified form ("Change of Personal Particulars or Vehicle Particulars"). Please note that TD will not update your residential address/ company address/ correspondence address before receiving and/ or verifying the valid proof of address provided by you.

If you are unable to submit the valid proof of address, TD may require you to provide the proof of the change within 14 days from the day on which the requirement is made. You shall comply with such requirement; otherwise, TD will consider referring the case to relevant law enforcement departments for follow‑up. Any person without reasonable excuse contravenes such requirement commits an offence and is liable to a fine of $2,000.

Enquiries

Enquiries about licensing services may be made through Transport Department 24-hour hotline no. (852) 2804 2600 or email licensing@td.gov.hk

You may also approach the Enquiry Counters of the four Transport Department Licensing Offices.