The five taxi fleets have officially commenced services, and their names are (in alphabetical order):

Amigo Big Bee Taxi Big Boss Taxi Joie SynCab
Taxi Fleet Licence No. 003 004 002 005 001
Taxi Fleet Logo Amigo BigBeeTaxi Big Boss Taxi Joie SynCab


Booking of Taxi Fleet

Passengers can choose vehicle types and book a ride through the online hailing platforms, such as mobile applications, websites and customer service hotlines, provided by the taxi fleets. The online hailing platforms of the five taxi fleets are as below:

Amigo
Mobile Application SynCab App SynCab App Taxi Fleet Feature
Website https://www.amigo.taxi/
Customer Service Hotline 5588 2929

BigBeeTaxi
Mobile Application SynCab App SynCab App Taxi Fleet Feature
Website https://h5.taxi.bigbee-hk.com
Customer Service Hotline 5121 8888

Big Boss Taxi
Mobile Application SynCab App SynCab App Taxi Fleet Feature
Website https://bigbosstaxi.hk/
Customer Service Hotline 6123 2882

Joie
Mobile Application SynCab App SynCab App Taxi Fleet Feature
Website https://booking.joie.io/
Customer Service Hotline 3850 1111

SynCab
Mobile Application SynCab App SynCab App Taxi Fleet Feature
Website https://syncab.com.hk
Customer Service Hotline 3700 6500


Identification of Fleet Taxis

Taxi fleet licensees are allowed to design the livery and marking of their fleet taxis, subject to the approval by the Transport Department ("TD"). For passengers' easy identification of fleet taxis and their operating areas, all fleet taxis are required to display a fleet taxi certificate at the windscreens of the taxis and fleet taxi plates at the front and rear of the taxi bodies.

The background color of the fleet taxi plate corresponds to the scope of the permitted operating area of the fleet taxi (i.e., red for Urban taxis, green for New Territories taxis, and blue for Lantau taxis).

Fleet Taxi Plate (Front) Fleet Taxi Plate (Rear)

Fare of Fleet Taxi

Passengers may book or hail on street fleet taxis. The relevant means of fare collection are as below:

Means of fare collection Pre-arranged journeys Other than pre-arranged journeys
(i.e. hailed on street or at taxi stand)		 Taxi Fleet Feature
1. Metered fare + Booking fee agreed with the hirer in advance; or
2. A lump sum fare as agreed with the hirer before the journey starts		 Same as non-fleet taxis, passengers must pay the fare charged according to the metered fare in accordance with the law
(Please refer to "Taxi fare of Hong Kong"
for details)

Features of Fleet Taxi

The five taxi fleets have their respective characteristics and highlights. The main features of taxi fleets are listed below:

Multiple vehicle types Focus on Customer Service In-vehicle driving safety devices
Driver rating system Multiple electronic payment means Online hailing services

Fleet Taxi Stopping Place


To facilitate fleet taxis' picking up of passengers who have booked a journey, the TD has set up about 80 designated fleet taxi stopping places across 13 locations, such as the airport, certain boundary control points, the Hong Kong West Kowloon Station of the Guangzhou-Shenzhen-Hong Kong Express Rail Link, some Airport Express stations, the Kai Tak Cruise Terminal and Hong Kong Disneyland. Details can be found in the list of fleet taxi stopping places.