Section 2 - Transport Administration

Transport Advisory Committee

The role of the Transport Advisory Committee is to advise the Chief Executive in Council on broad issues of transport policy and major transport-related proposals to facilitate the continuous development of Hong Kong. The Committee comprises a chairman and 17 members including three Government officials. The Committee supervises the operation of the Transport Complaints Unit, which is responsible for receiving and handling complaints and suggestions from the public on transport and traffic matters.

The Committee holds regular meetings. Some of the major issues considered by the Committee in 2008 include major transport infrastructure projects; review of taxi operation; fare adjustment applications from taxi trade, franchised bus companies, Tate's Cairn Tunnel and Star Ferry; enhancement of safety of long downhill roads; pedestrian schemes; proposals to improve the mechanism of the service of summonses under the Driving-offence Points system; cross harbour tunnel study; etc.

Transport-related complaints or suggestions can be sent to the Transport Complaints Unit either by phone at 2889 9999, by fax at 2577 1858 or by e-mail at info@tcu.gov.hk. Online complaint and suggestion forms are available at the homepage of the Transport Complaints Unit at http://www.info.gov.hk/tcu.