The Government exists to serve the community well within available resources. To this end, it recognises the need for the community to be well informed about the Government, the services it provides and the basis for policies and decisions that affect individuals and the community as a whole.
The Code on Access to Information (the Code) defines the scope of information that will be provided, sets out how the information will be made available either routinely or in response to a request, and lays down procedures governing its prompt release.
The Code authorises and requires civil servants, routinely or on request, to provide information unless there are specific reasons for not doing so. These reasons are set out in Part 2 and will normally be referred to if a request for information is refused.
Requests for information will be handled as promptly and helpfully as possible and if necessary, members of the public may be approached to clarify their requests or the requests may be directed to the most appropriate department. Procedures will be kept as simple as possible.
The Code also sets out procedures for review or complaint if a member of the public considers that the provisions of the Code have not been properly applied.
The Code can be accessed at http://www.access.gov.hk/en/index.htm.
Transport Department (TD) has designated Assistant Secretary / Administration 1 as the Access to Information Officer who is responsible for ensuring that requests for access to information are dealt with in accordance with the required procedures under the Code.
Requests for information or records held by TD may be made by e-mail (tdenq@td.gov.hk)Note, letter or application form which can be obtained from the Reception Counter of TD Headquarters on 10/F, South Tower, West Kowloon Government Offices or at all Licensing Offices and the Kowloon and the New Territories Regional Office of TD; or visit https://www.access.gov.hk/filemanager/content/howtomakeinfo/ati.pdf. The application should be addressed to :
Access to Information Officer
Transport Department Headquarters
10/F, South Tower, West Kowloon Government Offices
11 Hoi Ting Road
Yau Ma Tei
Kowloon
For an application of release of personal data under Personal Data (Privacy) Ordinance, please see here.
Underpaid mail items will be rejected. For proper delivery of your mail items to the department, please ensure your mail items bear sufficient postage with return address. (Details)
A folder containing the following information of TD is available for inspection by members of the public on request from the Access to Information Officer or the offices mentioned above :
| (a) | An organisation chart; |
| (b) | Services provided (TD Annual Report and Performance Pledge); |
| (c) | A list of records by category; |
| (d) | A list of information either published or made available, free of charge or at a price; |
| (e) | The Code on Access to Information; |
| (f) | A notice on charges for access to information not routinely published; and |
| (g) | Application form for Access to information. |
Other than publications which are available free of charge or at cost specified, records reproduced at the request of the applicant under the Code would be charged at the cost of providing the information. The following photocopying charges* will be levied :
| Black and white (A4) | HK$1.5 per copy |
| Black and white (A3) | HK$1.6 per copy |
| Colour (A3 or A4) | HK$6.6 per copy |
| Xerox prints of drawings | HK$31 per copy |
| Digital prints of drawings | HK$76 per copy |
The information will be released when the requisite payment has been made.
For enquiries regarding the Code on Access to Information, please contact Access to Information Officer at telephone 3842 5574 during office hours. For general enquiries about the Transport Department, please call 2804 2600Note.
* The charges are subject to revision from time to time. Photocopying made on both sides of a sheet is counted as two copies.
Note: The telephone/fax hotline/e-mail box is handled by 1823.