As one of the Smart Mobility initiatives, the Transport Department has completed the replacement of Octopus card-operated parking meters by new parking meters in January 2022. Currently, there are around 10,000 new parking meters installed in the territory.
The new parking meters have three major functions and features -
|(i)||support payment of parking fees through multiple means including Octopus, contactless credit cards i.e. Visa payWave, MasterCard Contactless and UnionPay QuickPass, Faster Payment System ("FPS"), AlipayHK, WeChat Pay and Union QR;|
|(ii)||support on-site and remote payment of parking fees through a new mobile application, HKeMeter; and|
|(iii)||be equipped with sensors to detect whether a parking space is occupied, and provide real-time information to assist motorists in finding vacant parking spaces and thereby reduce the time required by vehicles for locating parking spaces as well as the circulating traffic.
The sensors in the new parking meters make use of the technology of millimeter wave radar to detect whether roadside parking spaces are occupied. The real-time information will be disseminated to motorists through HKeMeter, the mobile / web version of HKeMobility and the website of DATA.GOV.HK, to assist motorists in finding vacant parking spaces. The sensors are only capable to detect the occupancy of parking spaces, and will not collect any personal information, vehicle types or vehicle registration numbers.
Operating Arrangement of New Parking Meters
Motorists only have to follow the instructions on the parking meters to select the parking space, parking time and payment means, and then tap the payment card (including Octopus, contactless credit cards i.e. Visa payWave, MasterCard Contactless and UnionPay QuickPass) on the parking meters, or open the mobile application of the relevant payment means (including FPS, AlipayHK, WeChat Pay and Union QR) and scan the QR code displayed on the parking meters with their mobile phones, to pay the parking fees.
Operating Arrangement of HKeMeter
For remote extension of parking time using HKeMeter -
HKeMeter supports iOS and Android mobile devices, which is available for free download in relevant app stores. The public can scan the QR code below to download HKeMeter.
For the detailed operation of new parking meters and HKeMeter, please refer to the teaching videos below –
|Video Number||Description of the Video||Link|
|Video 1||Using HKeMeter to make on-site payment through scanning QR code, and concurrently make a connection for remote payment||YouTube|
|Video 2||Making payment by payment cards (including Octopus, contactless credit cards i.e. Visa payWave, MasterCard Contactless and UnionPay QuickPass), and then making connection for remote payment via HKeMeter||YouTube|
|Video 3||Making payment by mobile applications (including FPS, AlipayHK, WeChat Pay and Union QR) through scanning QR code, and then making connection for remote payment via HKeMeter||YouTube|
|Video 4||Remote extension of parking time through HKeMeter||YouTube|
|Video 5||"Notification" function in HKeMeter||YouTube|
For the outlook, major functions and features of new parking meters, please refer to the relevant poster (link) or leaflet (link).
HKeMeter supports the mobile wallet payment (i.e. Apply Pay, Google Pay and Samsung Pay) and FPS since June 2021 and September 2021 respectively.
Upon the commissioning of new parking meters, the management contractor engaged by the Transport Department has already launched a 24-hour customer service hotline (Number: 2332 3700) for handling motorists' enquiries in relation to the operation of new parking meters. The hotline number will be displayed on the parking meters and on the traffic signs of those metered parking spaces installed with the new parking meters. For any overpaid parking fees, motorists can download the refund application form at our contractor's website (https://hkemeter.hkt.com) to apply for a refund.
Handy Tips for using the New Parking Meters