Installation Programme of New Parking Meters

Introduction

new parking meter

As one of the Smart Mobility initiatives, the Transport Department has commenced the installation of about 12 000 new parking meters in phases from 20 January 2021 onwards, and it is anticipated that the replacement of all existing parking meters will be fully completed in the first half of 2022.

The new parking meters have three major functions and features -

(i) support payment of parking fees through multiple means including Octopus, contactless credit cards i.e. Visa payWave, MasterCard Contactless and UnionPay QuickPass, Faster Payment System ("FPS"), AlipayHK, WeChat Pay and Union QR;
(ii) support on-site and remote payment of parking fees through a new mobile application, HKeMeter; and
(iii) be equipped with sensors to detect whether a parking space is occupied, and provide real-time information to assist motorists in finding vacant parking spaces and thereby reduce the time required by vehicles for locating parking spaces as well as the circulating traffic.
 

The sensors in the new parking meters make use of the technology of millimeter wave radar to detect whether roadside parking spaces are occupied. The real-time information will be disseminated to motorists through HKeMeter, the mobile / web version of HKeMobility and the website of DATA.GOV.HK, to assist motorists in finding vacant parking spaces. The sensors are only capable to detect the occupancy of parking spaces, and will not collect any personal information, vehicle types or vehicle registration numbers.

 
Operating Arrangement of New Parking Meters

The operation of new parking meters is similar to the existing parking meters. Motorists only have to follow the instructions on the parking meters to select the parking space, parking time and payment means, and then tap the payment card (including Octopus, contactless credit cards i.e. Visa payWave, MasterCard Contactless and UnionPay QuickPass) on the parking meters, or open the mobile application of the relevant payment means (including FPS, AlipayHK, WeChat Pay and Union QR) and scan the QR code displayed on the parking meters with their mobile phones, to pay the parking fees.

parking meter payment applications

 
Operating Arrangement of HKeMeter

easy meter

 
For remote extension of parking time using HKeMeter -

HKeMeter supports iOS and Android mobile devices, which is available for free download in relevant app stores. The public can scan the QR code below to download HKeMeter.

easy meter

 
Teaching Videos

For the detailed operation of new parking meters and HKeMeter, please refer to the teaching videos below –

  Link
Video 1 Using HKeMeter to make on-site payment through scanning QR code, and concurrently make a connection for remote payment YouTube
Video 2 Making payment by payment cards (including Octopus, contactless credit cards i.e. Visa payWave, MasterCard Contactless and UnionPay QuickPass), and then making connection for remote payment via HKeMeter YouTube
Video 3 Making payment by mobile applications (including FPS, AlipayHK, WeChat Pay and Union QR) through scanning QR code, and then making connection for remote payment via HKeMeter YouTube
Video 4 Remote extension of parking time through HKeMeter YouTube
Video 5 "Notification" function in HKeMeter YouTube

 
For the outlook, major functions and features of new parking meters, please refer to the relevant poster (link) or leaflet (link).

The installation of the first phase of about 1 500 new parking meters will cover all 18 districts. Please refer to the following link for the locations concerned.

As at 19 March 2021, a total of 1,027 new parking meters have commenced services. For details, please refer to the following link.

 
Enquiry

Upon the commissioning of new parking meters, the management contractor engaged by the Transport Department has already launched a 24-hour customer service hotline (Number: 2332 3700) for handling motorists' enquiries in relation to the operation of new parking meters. The hotline number will be displayed on the traffic signs of those metered parking spaces installed with the new parking meters.