Card Owners are suggested to obtain the refund through the following channels. No particular application is required. As at 29 April 2021, there is no pending refund involving toll fees at tolled roads /tunnels for Octopus Card.

Card Owners are suggested to obtain the refund through the following channels. No particular application is required.

1. The Octopus App
 
2. Octopus Service Points
 

Please visit Octopus' Website for more details. (https://www.octopus.com.hk/en/consumer/mobile-payment/octopus-app/about/index.html)