ROLE OF TAXIS

Taxi is one of the key public passenger transport service providers in Hong Kong. At present there are 18,138 taxis in Hong Kong, of which 15,250 are urban taxis (red), 2,838 are New Territories taxis (green) and 50 are Lantau taxis (blue). The average daily taxi patronage is about 1 million.

Taxi provides a personalized point-to-point transport service for passengers. In accordance with the law, taxi can carry personal hand baggage, but no goods. Hence, passenger should not hire a taxi for carrying goods.

 

TAXI OPERATING AREAS

In Hong Kong, different taxis have designated operating areas. Urban taxis operate in most areas in Hong Kong (except Tung Chung Road and roads in south Lantau). New Territories taxis mainly operate in the north-eastern part (i.e. north of Sha Tin) and north-western part (i.e. north of Tsuen Wan) of the New Territories. Lantau taxis operate only on Lantau Island and Chek Lap Kok. All taxis are allowed to provide services at the passenger terminals of Hong Kong International Airport and Hong Kong Disneyland.

 

TAXI FARE

The scale of fares for the hiring of taxis in Hong Kong is specified in the Road Traffic (Public Service Vehicles) Regulations. Taxis are installed with a taximeter to calculate the fare based on the distance travelled together with any waiting time incurred while the taxi is hired. The fare on a taximeter is in Hong Kong dollars and cents. Passengers shall pay taxi fare as recorded by the taximeters in accordance with the law. Also, passengers are required to pay additional charges according to the circumstances.

 

QUALITY TAXI SERVICES

Transport Department plays active role in encouraging taxi trade to improve the quality of taxi services. Apart from co-operation with the Quality Taxi Services Steering Committee (QTSSC) through the Taxi Driver Commendation Scheme to give commendation to those taxi drivers who have shown good conduct and quality performance, Transport Department also produces self-learning kits of the Taxi Operation Self-learning Video Programme and the Workplace English / Putonghua Programme for Taxi Drivers to enhance the service standard and language proficiency of taxi drivers. On the other hand, Transport Department publishes "A Guide to Taxi Services in Hong Kong" (*Printable Version) and erects information plates and LED display panels at major taxi stands to provide information about taxi services to taxi drivers and passengers. 

 

BE A SMART TAXI PASSENGER

Please record the taxi registration number or information on the Taxi Driver Indetity Plate (e.g. taxi driver identity plate number) if you have compliment or comment on taxi service. On the other hand, you can ask for a machine-printed fare receipt. It is an offence if taxi drivers refuse, without reasonable excuse, to issue receipts to passengers upon request. In case the receipt printing device fails to operate, the taxi driver should issue a hand-written receipt. Please note that passengers shall pay taxi fare as recorded by the taximeter in accordance with the law

 

Tender Result for the Rights to License a Taxi for Hire or to Carry Passengers within Lantau only (Tender Reference: TDLT-2015-1)

Below were the successful tenderers who licensed a new Lantau taxi in April 2016:

Names of Successful Tenderers Premium offered
China-Hong Kong Passenger Services Company Limited HK$5,525,000.00
Ho Kwan Ki HK$5,611,300.00
Kwok Chung Holdings Limited HK$5,611,400.00
Kwok Chung Taxi Management Limited HK$5,611,400.00
Lee Yuk Chun HK$5,611,400.00
Lo Shea Chung HK$5,611,400.00
Union Investment Holdings Limited HK$5,485,000.00

 

 
USEFUL TAXI INFORMATION
 

Taxi Drivers / Owners

Taxi Passengers

Road Co-op Lost & Found 24-Hour Free Hotline For Lost Property on Taxi  1872920